Alliant Power Cores Policy

Alliant Power Core Policy

This Core Return Policy outlines the requirements and conditions for returning cores associated with Alliant Power products. A “core” refers to a returnable component of a product that may be eligible for credit upon return, as determined by Alliant Power. Compliance with these conditions ensures eligibility for core credit.

Core Return Conditions

  1. Core charges for Alliant Power products with a core and associated core charge are listed on the invoice for product ordered from online store.
  2. Core credit qualifications:
    • Cores for applications not supplied by Alliant Power will receive no credit.
    • Cores must be returned in the original box. If the original box is unavailable, use a plain box with the manufacturer’s name and Alliant Power part number clearly noted on the outside.
    • When cores are to be returned from purchase of a kitted product (multiple components with core return requirements) those cores must be returned in the Kit box, and all core components included to be eligible for core credit.
    • Cores must meet eligibility requirements.
    • Cores must be complete units and not disassembled.
    • Cores damaged by non-operational causes, such as rough handling, fire, misuse, modification, abuse, or improper removal, are not acceptable.
    • Once core returns are processed by Alliant Power, individual units cannot be identified or returned.

Core Credit Qualifications by Product

Product Criteria for Full Credit Criteria for Zero Credit
V8 / I-6 / I-4 / G2.9 Injectors Fully assembled and in rebuildable condition; no major parts missing or damaged by force. Cracked or broken tips will be accepted. Solenoids with cracked electrical connectors or minor damage will be accepted. Damaged by force, fire, bent, cracked, or missing parts.
Injector Drive Modules (IDMs) Fully assembled and in rebuildable condition; minor housing damage is acceptable. Damaged by force, fire, bent, cracked, or missing parts.
Fuel Injection Control Modules (FICMs) Fully assembled and in rebuildable condition; minor cracks in connectors will be accepted. Major damage to connectors, damaged by force, fire, bent, cracked, or missing parts.
Detroit Diesel ECMs, EGRs, Turbochargers Fully assembled and in rebuildable condition. Broken, bent, cracked mounts, or missing parts.
PPT Remanufactured Turbochargers Fully assembled and in rebuildable condition. Broken, bent, cracked mounts, housing, electronics, or missing parts or actuator.
6.0L Remanufactured EGR Valves Fully assembled and in rebuildable condition. Broken, bent, cracked mounts, housing, electronics, or missing parts or actuator.
Remanufactured High-Pressure Oil Pumps Fully assembled and in rebuildable condition. Broken, bent fittings or electronics, missing IPR valve, gear, gear bolt, low-pressure fuel supply pump, or other parts.
Remanufactured High-Pressure Fuel Pumps Fully assembled and in rebuildable condition. Broken, bent fittings or electronics, missing pump parts, or missing shipping shell.
Remanufactured L5P/L5D Common Rail Components Fully assembled and in rebuildable condition; visual inspection required. No major parts missing or damage to connectors, solenoids, or threads.

Packing and Shipping Requirements

  1. Packing list, shipping container markings, and ship-to instructions:
    • Packing list: Each core return shipment must be accompanied by an Alliant Power “Core Return Packing List.”
    • Shipping markings & packaging: Each box must be marked “CORE.”
      • All cores must be packaged to ensure the best possible condition for core return. Returning cores in the original box with inserts, where applicable, is recommended to ensure core quality.
  2. Credit for your cores will be issued within 10 days after receipt. Credit will be posted to the card associated with the original order.
  3. Core return process:
    • Submit Core Return via www.alliantpower.com
    • Print core return email received and enclose with box and core to be returned. Follow instructions as to shipping location for core processing.
    • Cores must be returned within 90 days from purchase receipt date. Cores returned outside of this date window will not be eligible for core credit and will be returned to customer at their expense.

Note: Alliant Power cannot be responsible for core damage or shortages where the shipment was improperly prepared for carrier pickup.

Caution: Core Returns must be shipped separately from any other product or warranty return. Mixing core, product and or warranty returns will result in delays in processing and credits.